Designing “Shorter” Web Forms
Long web forms could be scary for users and they could encourage clients to fly away from your site. Although that, it is difficult to make them shorter, specially if you need all that information you are requesting.
Mapoot is a real estate listings website with focused on Germany. Designing the property posting web form, we had the problem that the whole thing was too long. We tested with a few users and it was amazing to see the reaction of the people, all making gestures like "pufffff" and "wow, this is going to take time".
Then we decided to split the form into 4 steps:
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It’s important to label steps properly, so users could get an idea of what’s coming next. Splitting the long form was a great improvement in the website design: although the process of placing a new property in Mapoot was as long as before, users were not complaining!
Popularity: 36% [?]


