Make Clear How Your Rating System Works
Users might be a little bit confuse or sceptical about the news or products you are offering if you don’t make clear how those items get to the top. If your site is using a rating system make it clear how this system works.
I read about NORG.com, a kind of local Digg, at TechCrunch and wanted to check out this site. I’ve found two usability flaws, the one that drove my attention first was that each story title has a number next to it but it is difficult to guess what that number is for if you don’t know what the site is about.
Second usability problem is that it’s not totally clear the way they rate news. How this happens? No information at the About page. Also, users looking at the Top Stories ranking could be a bit confused, logically the story with more votes is at the top, but it is not clear to me that the number next to the title is the number of votes. Maybe their interface could be improved.
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Disclaimer: with this kind of article I want to point out usability and interface problems some sites could have. Please do not take this as an attack, take it as a free advice. I would like to make clear that this design problems could happen for many reasons, including lack of time or money.
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