What the Crisis is Doing to Usability: Explosion of Abusive Advertisement

The crisis is making web companies to struggle and they seem to be doing whatever they can to get more revenue (thing that I totally understand). These are particularly hard times for companies living on advertisement, like online magazines, newspapers and others. In the last months I have seen an increase in pop-ups, videos and other forms of excessive online advertisement around the world.

In the picture below, showing the website of an important German newspaper, you can see how two ads are competing for the user’s attention. This is embarrassing for the website and advertisers, and very disturbing for users.  

Frankfurter Allgemeine Screenshot

 

As this is bad for usability reasons, the whole perception and user experience of the website gets affected:

- Users have to close ads before getting to the content (the most important of an online newspaper).

- They might click on the ads while trying to close them. The website gets the money… and an irritated user too!

- This kind of advertisement could be really bad and cruel for people with disabilities and difficulties to move the mouse with precission.

Whenever you can, try to avoid abusive advertisement as much as possible, it’s not only about usability, it’s going to affect your credibility and might make users to flee to another website.

Usability Issues of Adding Video to a Website

Using video in a website is a whole issue, there are several usability problems we have to take care of at the moment of designing a website. I would like to tell you about a website I launched recently: it’s the Biccu Table website, dedicated to the presentation of a table design.

The Biccu Table website needed to be very graphical inorder to easily explain how the concept works and what is the table for (it’s a table for children). So we went for a video, making it the center of the website. Of course this brought some problems to the design…

 

The Biccu Table Website Screenshot

 

Technical Issues

We got a few messages from users (actually 2) saying that they were not able to see the video. One thought that an Apple computer was needed and the other one said that the computer crashed several times during playing time. In our case this was a minimum amount of complaints in comparison to the big amount of positive feedback. But this is a warning, if you are targeting poorly technically-skilled users, keep in mind that playing video represent a challenge for some of them.

 

The Text

Every video, specially the ones with sound, should have an explanatory text giving information to the people that are not able to see the video (for example, visually impaired ones or for technical reasons). In our case, we noticed that the people were concentrated on the video only. Was that the desired effect? Great! For us, this was fine as the images were clear enough.

 

Too Long is Boring

Initially the videos we placed on the website were longer. We noticed that users were excited at the beginning but bored at the end. So, keep videos short.

 

Embedded Third Party Videos

Video players like the YouTube one are very popular and using them might improve usability, most users know how to use them. For us it was not an option, we wanted to have videos without ads, without external links and without any external branding.