Archive for February, 2008

Internationalization Improves Usability And Brings Visits

Internationalization is part of a website`s usability. It means not only to make a website available in other languages but also to provide local content and support for local currency, measures and other settings.

Users like websites in their own language and that could be translated into more visits. For example, in a conference in Germany I learned that Germans are not very interested on trying websites in foreign languages, and that’s although most Germans speak good English. I think this happens almost everywhere in the world.

Specially Europeans have been very fast in making their platforms available in different languages. An example of improving competitiveness through usability could be seen on family tree websites.

Verwand.de Logo 

It's our tree Logo 

Geni is a great website but it’s only available in English language. On the other hand, Verwandt.de, the German "copy" has been fast making the website available in different languages. For this reason, Verwandt is growing faster in Europe and Latin America.

Verwandt has done a good internationalization work, they have also changed the name to meet local language. For example, "It’s our tree" in English and "Mi parentela" in Spanish.

Popularity: 5% [?]

Accessibility Quick Tip No. 1: Alternative Text

Last Monday I wrote an article about the Quick Tips to Make Accessible Web Sites of the Web Accessibility Initiative of the W3C. I’ve promised to go through the quick tips, here is the first article.

"provide a text equivalent for every non-text element…"

The first tip is the one that recommends to provide a text equivalent for every non-text element, like an image, a video or a sound. I know, I don’t have to teach you about "alt", you know that, but many designers don’t use it.

alt="This is the alternative text!"

Alternative text is important for the impaired people surfing the web with screen readers, screen magnifiers or voice recognition software. Keep in mind that alternative text should not only be there but it should also be clear and representative of the content that is replacing.

Implementing this technique takes time but they improve the whole website usability, which means that users will feel more comfortable using the site (this means more visits and more money!). Users not always have the last computer with the last browser so it could be that many of your customers will be seeing the alternative text instead of an image, video or sound.

 

Google Checkout Logo Example

 

Google places an alternative text for the Google Checkout logo, without it a user that can not see images would get the incomplete phrase "Show ___ items only". You might also notice that here the alternative text "Show Google Checkout items only" could also help users seeing the image but not understanding this combination of text and image "Show [Google Checkout logo] items only".

Popularity: 13% [?]

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