Comments on: Usability On Emails, Lufthansa Example http://www.designvsart.com/blog/2008/01/22/usability-on-emails-lufthansa-example/ The ultimate blog to Design vs Art Sat, 11 Oct 2008 13:32:58 +0000 http://wordpress.org/?v=2.2.2 By: Alexis Brion http://www.designvsart.com/blog/2008/01/22/usability-on-emails-lufthansa-example/#comment-4208 Alexis Brion Sat, 05 Apr 2008 08:52:09 +0000 http://www.designvsart.com/blog/2008/01/22/usability-on-emails-lufthansa-example/#comment-4208 Thank you, Michelle, for your comment. I hope the article helps making the Lufthansa website even better. Alex Thank you, Michelle, for your comment. I hope the article helps making the Lufthansa website even better.

Alex

]]> By: Michelle Schiff http://www.designvsart.com/blog/2008/01/22/usability-on-emails-lufthansa-example/#comment-4196 Michelle Schiff Fri, 04 Apr 2008 23:39:22 +0000 http://www.designvsart.com/blog/2008/01/22/usability-on-emails-lufthansa-example/#comment-4196 Hi Alexis, While your advice in this post is quite good, I wanted to let you know that clicking the link to read about another airline doing it better than Lufthansa does not take you to the actual article but only the category. I had to page next three times to find the article mentioning Germanwings which is found here: http://www.designvsart.com/blog/2007/10/24/improving-usability-with-proper-email-wording/. Hope this helps. And I will pass your suggestions on to our technical team in Frankfurt. Kind regards, Michelle Schiff Lufthansa German Airlines Online Sales USA Hi Alexis,

While your advice in this post is quite good, I wanted to let you know that clicking the link to read about another airline doing it better than Lufthansa does not take you to the actual article but only the category. I had to page next three times to find the article mentioning Germanwings which is found here: http://www.designvsart.com/blog/2007/10/24/improving-usability-with-proper-email-wording/.

Hope this helps. And I will pass your suggestions on to our technical team in Frankfurt.

Kind regards,
Michelle Schiff
Lufthansa German Airlines
Online Sales USA

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