Make Icons Understandable To Users

3. December 2007, 8:12 UhrOnline Shopping, Usability, Web2.0, Online Retailers, Bad DesignAlexis Brion



Your icons might not mean the same to users as to you. Try to make clear icons and do not hide menus behind obscure buttons.

As I heard from Snooth I visit the website and was looking for that “social” feature.

Snooth Product Description A 20071202

I decided to click on the “plus” icon below the wine name. Then I discovered a very obscure menu with items like “Suggest a missing vintage” and “Report an error”. If any of these options are part of the functionalities offered by the site, why are they so hidden? How can users guess what’s behind that icon? Please, try to avoid making users to click without reason.

Snooth Product Description B 20071202

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5 comments:

  1. Philip James, 3. December 2007, 21:28

    100% agreed - we’re going to change it. Thanks for pointing it out…

     
  2. Philip James, 4. December 2007, 17:17

    Ta Da: http://www.snooth.com/search/red/1/0/0/10/

    Its not perfect, but you did catalyze us into action. The temporary solution is in place. Hope its a little clearer.

     
  3. Alexis Brion, 4. December 2007, 17:26

    Wow, that was quick! I wish all companies were that fast.

    Thanks for posting comments here!

    Alexis

     
  4. Jeffro2pt0, 6. December 2007, 1:42

    Ok, this is my third try because I can’t seem to tell the difference what IS and IS NOT a letter in these damn CAPTCHA images.

    Wanted to say that you made some great points and that its nice to see that the changes were made immediately thanks to you, a blogger. I’m glad bloggers still have some sort of influence in the world.

     
  5. Alexis Brion, 6. December 2007, 11:09

    Thanks, Jeffro2pt0, for your comments! I am sorry about the CAPTCHA, I will try to block robots in another way.

     

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